FAQs
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GENERAL INFORMATION
Q: What are Aram Eyecare's operating hours?
Our main facility operates from Monday to Friday, 8:00 AM to 8:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. On Sundays, we offer emergency services only from 10:00 AM to 4:00 PM. Our 24x7 Emergency Eye Care and Ambulance Services are available round the clock every day of the year, including all public holidays, ensuring that urgent eye care is always accessible when you need it most.
Q: Where is Aram Eyecare located?
Our main campus is conveniently located at Aram Healthcare Complex, 123 Vision Boulevard, in the Eye Care District, with the zip code EC 12345. We have established multiple satellite clinics strategically positioned across the city to serve different communities. You can easily find the clinic nearest to you by using our "Find a Clinic" interactive tool on our website or by calling our dedicated patient care line at 1-800-ARAM-EYE, where our representatives will guide you to the most convenient location based on your address and needs.
Q: Do you offer parking facilities?
Yes, we provide comprehensive parking facilities designed for patient convenience. Our multi-level parking garage offers over 300 parking spaces with easy access to the main entrance. We offer valet parking services at the main entrance daily from 7:00 AM to 9:00 PM for added convenience. Specially designated disabled parking spots are available near all building entrances for patients with mobility challenges. Parking is completely free for the first two hours, with discounted rates applying thereafter, and patients with scheduled appointments receive validated parking upon check-in.
SERVICES & TREATMENTS
Q: What eye care services do you offer?
We provide a comprehensive range of eye care services that includes routine comprehensive eye examinations and vision screening for all age groups. Our surgical services encompass cataract surgery with various premium lens options, LASIK and other refractive surgeries, and advanced retinal procedures. We specialize in glaucoma diagnosis and management, treatment of macular degeneration and diabetic retinopathy, and pediatric ophthalmology for children's eye health. Our facility also offers 24/7 emergency eye care for injuries and sudden vision problems, along with complete optical services including prescription glasses, contact lenses, and specialized low vision aids
Q: What makes your cataract surgery special?
Our cataract surgery program stands out due to several specialized features. We employ advanced surgical techniques including phacoemulsification with micro-incision technology that promotes faster healing. We offer premium lens options such as multifocal, toric, and extended depth of focus lenses that can reduce dependence on glasses after surgery. Most procedures are performed as same-day outpatient surgeries, allowing you to return home shortly after the operation. Recovery is typically quick, with most patients able to resume normal activities within 24 to 48 hours. Our program boasts an impressive success rate of over 99% with minimal complications, supported by our surgeons' experience performing more than 1,000 cataract surgeries annually.
Q: How do I schedule an appointment?
You can schedule an appointment through multiple convenient channels designed for your ease. Our online booking system available through our website and patient portal operates 24/7 for scheduling at your convenience. You can call our dedicated appointment line at 1-800-ARAM-APP (1-800-272-6277) during business hours. Our mobile application "Aram Eyecare," available on both App Store and Google Play, allows you to book appointments directly from your smartphone. You may also visit our reception desk in person during operating hours, or have your primary care physician send us a referral directly to our scheduling department.
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